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Careers
 
InFlight Base Manager
 
Location
Montreal, Quebec
Description
Something amazing happens when you design a new airline from the ground up, starting with a clean slate. It allows you to start something different – take a fresh new look at leisure travel.

POSITION: InFlight Base Manager, Quebec Region
DEPARTMENT: InFlight
LOCATION: Montreal, Quebec
REPORTING TO: Vice President, InFlight Operations
POSTING DATE: March 8th, 2011
POSTING CLOSES: March 16th, 2011
START DATE: Immediate

Manage the day of operations in respect to Cabin Crew and the InFlight Supervisor team in Montreal and Quebec City.

Responsibilities

•Responsible for overseeing the daily monitoring of Cabin Crew and maintaining Personnel Files. Ensure that all regulations and company policies are being adhered to by all Cabin Crew.
•Evaluate CSM Performance and ensure that all required performance reports for the base are completed as required.
•Supervise, guide and coach Cabin Crew at the Montreal and Quebec City InFlight Bases. Manage progressive discipline.
•Manage all Transport Canada requirements and audits as required by Cabin Safety.
•Will ensure that the InFlight Product is offered as per Company standard.
•Provide daily feedback to various departments within the airline on any flight issues as noted on InFlight Reports.
•Assist with the recruiting of Cabin Crew and will participate in various training sessions.
•Communicate and conduct business in a professional manner.

Qualifications & Experience

•Minimum five years experience as an InFlight Manager in the industry preferred.
•Must possess and demonstrate strong Customer Service and interpersonal skills.
•Must excel at managing people.
•Computer proficiency.
•Excellent organizational and project management skills and the ability to multi-task.
•Experience and comfort interacting with all levels within the organization.
•Must have the utmost integrity, discretion, confidentiality and professionalism.
•Ability to work independently and with a team.


In 2005, Sunwing Airlines, a division of Sunwing Travel Group, was started with customers in mind—offering all-inclusive flights at times where no-frills and cutbacks were the norm. Five years later, the airline has 19 aircrafts operating from 29 gateways across Canada, and over 1,000 employees. Throughout this momentous growth, Sunwing Airlines has managed to maintain the same quality and dedication to on-board service that our customers rave about. Sunwing Airlines boasts the youngest year-round fleet of aircraft in Canada, all of which are next generations Boeing 727-800, making it also the most fuel-efficient fleet in Canada.

Sunwing Travel Group utilizes a vertically integrated model, which allows us to better control our costs, and, most importantly, offer a higher level of service to our clients. Sunwing is one of the largest integrated travel companies in North America. As a result, we’ve been named one of Canada’s fastest growing companies by Profit 100 Magazine, for the past 6 years.
Apply for this Position
Please submit your resume and cover letter to hr@sunwing.ca by March 16th, 2011. Sunwing is an equal opportunity employer. We would like to thank all who apply, however only successful applicants will be contacted.
Posted Date 3/8/2011 Closing Date 3/16/2011