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Crew Scheduler
Toronto, ON
DEPARTMENT: Planning and Scheduling
REPORTING TO: Manager, Crew Scheduling and Planning

Crew Schedulers are responsible for monitoring the daily and monthly requirements for Pilots and Cabin Crew, as well as any related duties.

- Ensuring that safety is the primary objective by adhering to the Sunwing safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization.
- Ensuring continual improvement through the periodic review of documented processes.
- Monitoring the daily operations.
- Ensure legal and timely staffing of all flights in relation to the government regulations and the Sunwing working conditions.
- Provide a high level of customer-focused service
- Evaluate irregular operations and make effective scheduling decisions.
- Communicate with all crewmembers in relation to their daily and monthly schedules.
- Provide reports for various departments.
- Keep the crew related computer software, (AIMS), up to date.
- Any other tasks assigned by manager or supervisor.
Minimum Requirements
- Demonstrated commitment to customer service
- Strong communication and interpersonal skills; excellent telephone manner
- Ability to problem-solve
- Able to adapt in a fast-paced, ever-changing environment while maintaining composure
- Understands the mission and his/her contribution to the success of the organization
- Strong commitment to teamwork
- Scheduling experience an asset
- Ability to follow direction
- Post secondary education considered an asset
- Knowledge of additional languages an asset
- Ability to work day and night 12-hour shifts, rotating 4 on/4 off
- Must have, or have the ability to, obtain a valid passport
Other Information
At Sunwing we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.
Apply for this Position
If you are interested in this opportunity please submit your resume and cover letter to the Human Resources department by e-mail to Only qualified candidates will be contacted for an interview.
Posted Date 24 Jan 13 Closing Date 06 Feb 13